What to do if natural gas fireplace is damaged during shipping?
If the gas fireplace you have ordered is arrived damaged, please contact Zhongshan Longjian Electrical Manufacturing Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.
Zhongshan Longjian Electrical Manufacturing Co., Ltd. is one of the most successful manufacturers of home fireplace in the premium segment. According to the material, Longjian Electric Fireplace's products are divided into several categories, and pendant light is one of them. The design of Longjian electric fire insert is dominated by a clean-cut and fashion style. It is carried out designers who have a highly individualized vision on fashion and are experienced in interpreting the fashion trend. The product can help emphasize what the home really is. The production process is improved for providing quality guarantee. The product is not susceptible to moisture.
In the enterprising spirit of 'Pursuit of Excellence', our company strives to develop in a rapid and steady way. By deepening communication, we will work hard to assist customers to design, develop, and manufacture the accurate products they need.