Over 10 years professional experience on electric fireplaces & home lighting products

What should I do once I receive fireplaces for sale imperfections?
2019-11-18
Once you receive our fireplaces for sale with any defect, send the pictures of defect details to us, our team will get back to you as soon as possible. According to the defects of varying degrees and your requirements, we will take different measures to address it but ensure the same satisfaction. For example, you can return the defective products to us, and we will arrange another shipment. We can refund the cost of all defective products. Contact us, and we ensure all your problems will be satisfactorily solved without causing any headache.

Zhongshan Longjian Electrical Manufacturing Co., Ltd. is engaged in the export business of various Wall Mounted Electric fires. According to the material, Zhongshan Longjian Electrical Manufacturing Co., Ltd.'s products are divided into several categories, and home fireplace is one of them. Longjian floor lamps online will be strictly inspected in terms of appearance. Checking points including loose/uncut thread, dirt mark, oil stain, wrinkle, and washing marks will be taken into account. The product can help emphasize what the home really is. This product has broad market possibilities and potential. The product has the advantage of overheat protection.

Improving customers' satisfaction is what we always pursue. We will require employees to take part in customer service training, so as to strengthen their empathy and a better understanding of customers' needs.
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