Model# WM16025
Product Dimensions: 121.4x32.4x108.0cm
47.8x12.8x42.5cm
Product Details:
Electric Oak Wood Surround White Hearth & Back Panel Modern LED Flame Fire Wall Fireplace Suite 48"
Hidden Down Lights
LED Flame Effect
Low/High Heating (1000W/2000W)
5 Flame Brightness Options
Detachable Front Panel
Remote Control Included
Product Picture
Re: Company
1. Q: Are you a trading company, manufacture or distribution?
A: We are one of the most outstanding manufacturers for home improvement products in China. Our product ranges from elelctric fireplace, home heater, garden decoration to seansonal gifts. For electric appliance section, we specialized at insert/firebox/heater, wood mantel and polystone mantel, etc.
Re: Production
1. Q: How do you guarantee the quality?
A: We carry out inspection through every steps of production, including incoming material, molding, coating, assembling and final packing. We strictly execute inspection process and keep the records. 3rd party inspection is welcome as per customer's requirement.
2. Q: How can I place an order from you? What about your payment term, MOQ and delivery time?
A: Contact me via trademanager or send me inquiry with your interested item number, purchase quantity and detailed requirements. Then we will send you quotation firstly. If all details are confirmed such as price, packaging and ect, we will offer you the PI. After receiving the confirmed PI and deposit, we will start production.
Payment Term: We accept L/C, T/T (30% deposit in advance, the balanced against copy of B/L).
MOQ: Normally 100pcs per model, we also accept the qty less than that based on a mixed container.
Delivery Time: 50-60 days after deposit payment, peak season might have longer production period.
3. Q: How about the warranty? Do you offer spare parts? What kind of spare parts and how much you can provide?
A: The warranty is 1 year. And yes, we offer spare parts, it includes remote control, motor, heater and blower. Generally, we offer 1% spare parts for total order.
4. Q: How do you deal with sample?
A: No free sample. You need to pay the cost of sample and freight. However if you place a reasonable order in near future, you will have the chance to get the reimbursement of the sample cost. It all depends on the order. Besides, it takes about 15 days for the sample in usual.
Re: Customization
1. Q: Do you accept customized design?
A: Of course, yes. We have a professional R&D team to design new items. We’ve made OEM and ODM items for many customers. You can let us know your idea or provide us the drawing, we are pleased to work with you for any program that is feasible and potential.
Any after-sales service?
We provide one year quality warranty. We would like to track product sales and gather market feedbacks to provide better market analysis and newer product design. Feel free to contact us with questions or to see how we are able to advance your business with high quality fireplaces.
Achievement.
Our products achieve a great success in the last several years. With our professional advice and help, our partners’ sales volume is rising fast and our long-term co-operation customers are becoming top sellers in their markets. What’s more, during all these years of supplying to different markets, no security issue has been found.
Quality control and certificates.
A comprehensive quality control flow is established in our company.We do IQC for raw materials. During the production, we will have IPQA and even conduct 100% in the functional checks. Before the shipment, we also do FQC. Our products have CE, GS, ROHS and ETL, CSA certificates, maintaining high quality standards to meet different market’s needs.
What is the payment policy?
As for payment terms, T/T with deposit, LC are accepted, or to be negotiated.
What is the MOQ policy?
For different model, the specific MOQ would be different. Our products need mass production to control the cost. But we could offer a small order for new partners, a 20’ GP products, for example which is about 100 sets of electric fireplaces with wood mantel.
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