Over 10 years professional experience on electric fireplaces & home lighting products

How to contact your after-sale service division?
2019-11-17
Zhongshan Longjian Electrical Manufacturing Co., Ltd. provides quality after-sale customer support on several channels. They are email, phone, live chat, etc. Details are listed at the Contact Us page. Here we give you some pros and cons of these online customer service channels. Email can be frustrating if there is a lot of back and forth required and Phone support can be very time consuming and costly. So we recommend Live chat most. It is a good mix of email and phone support. It makes back-and-forth less cumbersome by allowing our after-sale service teams to hash out issues in real-time without the necessity for long phone conversations.

Zhongshan Longjian Electrical Manufacturing Co., Ltd. has manufacturing facilities specialize in Fire Surrounds and distributed in many overseas countries. According to the material, Longjian Electric Fireplace's products are divided into several categories, and Fire Surrounds is one of them. Longjian fireplace manufacturers will be strictly inspected in terms of appearance. Checking points including loose/uncut thread, dirt mark, oil stain, wrinkle, and washing marks will be taken into account. The product allows a quick and simple installation. It meets the more and more complicate requirements from the market, thus having wide development prospects. Its overloading protection helps avoid potential fire incidents.

We do things efficiently and responsibly in terms of the environment, people and the economy. The three dimensions are critical throughout our value chain, from procurement to end product.
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